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Makhotso M

1 reviews | Active since Feb 2019

07 Dec 2020, 15:29

Stellar Service from Pineapple

I experienced difficulty and the ultimate shutdown of my Fitbit device during the month of November. I logged a claim with Pineapple and Bianca got back to me within the day to help process my request. When I touched base again about difficulty locating a repairer, she assisted me by ensuring that a reputable repair company would collect my device for an assessment. My claim was timeously approved and the process could not have been easier.

Absolutely recommend Pineapple and Bianca’s stellar service ✨

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply07 Dec 2020, 15:34
Official
Hi Makhotso,

Thank you for the amazing review!

We will pass it on to Bianca.

Kind Regards,
Pineapple Team