TC
Thabang C
1 reviews | Active since Jul 2018
04 May 2022, 21:49
STAY AWAY WITH YOUR CAR
I had a car accident few days ago. I strugged over 3 days just to get a curtesy car. They never rep**** in time i had to miss work and suffer while stuck in another province Their app doesnt register claims Stay away from this insurance, it’s painful you cant even speak to their management. They give you automated responses I am worried with my car if they even going to fix it if simple thing like car hire made me sit on their app for 40-48hours without help
STAY AWAY
Helpful (0)
Replies (3)0
Replies (3)TC
Thabang C's updateReviewer Update
05 May 2022, 08:09Lol I expected this wack response. There’s no shame to even see in my review that i said you guys do automated responses??
TC
Thabang C's update05 May 2022, 08:09
Reviewer Update
Lol I expected this wack response. There’s no shame to even see in my review that i said you guys do automated responses??
TC
Thabang C's updateReviewer Update
05 May 2022, 08:10 This is what they said in private , their automated response without accountability
👇🏾👇🏾
Hi Thabang, 👋
We are really embarrassed by your experience.
In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Pineapple team 🍍
👇🏾👇🏾
Hi Thabang, 👋
We are really embarrassed by your experience.
In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Pineapple team 🍍
TC
Thabang C's update05 May 2022, 08:10
Reviewer Update
This is what they said in private , their automated response without accountability
👇🏾👇🏾
Hi Thabang, 👋
We are really embarrassed by your experience.
In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Pineapple team 🍍
👇🏾👇🏾
Hi Thabang, 👋
We are really embarrassed by your experience.
In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Pineapple team 🍍
TC
Thabang C's updateReviewer Update
05 May 2022, 15:21Another automated response guys
They keep hiding them
Because they know it’s automated and you’d think they reply to people
They simply dont care
Here👇🏾👇🏾
“Hi Thabang, 👋
We are really embarrassed by your experience.
In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Pineapple team 🍍”
They keep hiding them
Because they know it’s automated and you’d think they reply to people
They simply dont care
Here👇🏾👇🏾
“Hi Thabang, 👋
We are really embarrassed by your experience.
In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Pineapple team 🍍”
TC
Thabang C's update05 May 2022, 15:21
Reviewer Update
Another automated response guys
They keep hiding them
Because they know it’s automated and you’d think they reply to people
They simply dont care
Here👇🏾👇🏾
“Hi Thabang, 👋
We are really embarrassed by your experience.
In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Pineapple team 🍍”
They keep hiding them
Because they know it’s automated and you’d think they reply to people
They simply dont care
Here👇🏾👇🏾
“Hi Thabang, 👋
We are really embarrassed by your experience.
In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Pineapple team 🍍”