STAY AWAY FROM PINEAPPLE INSURANCE.

I have dealt with the worst of the worst when I was enrolled with PMD, this one takes the World Cup.

I had an unfortunate accident on the 22nd of November 2025, while coming from a soccer game, I am writing this on the 13th of March and have not yet received my car. During the claims process, I was called more than 5 times to be asked the same question as if I am not being honest, I was treated like a common ******** while every month I pay over R3200 in premiums.

I often need to be at work by 4:30 am and sometimes I knock off few minutes before midnight, without a car, that situation is very difficult to manoeuvre.

I wrote them a ‘carefully worded’ email 4 days prior writing this email and have not received any response besides a generic BOT email “acknowledging receipt thereof”.

I am very disgruntled and shamefully disappointed by the level of “service” this insurer provides, I regret ever taking their insurance.