MF
Malcolm F

1 reviews | Active since Sept 2021

30 Oct 2025, 14:06

STAY AWAY FROM PINEAPPLE !!!!!! FLY BY NIGHT

The WORST fly by night insurance I ever dealt with. I was bumped at the back by another car while standing still at the traffic light. They have a clause in the contract which stipulates that you're liable to pay double access if you're involved in an accident within 6 months of your inception date, whether or not the accident is your fault. In total the access came to R12,400, and the quote to repair the damages were R22,000. Totally unheard of, THE WORST INSURANCE COMPANY I EVER SEEN. they have big budget to flood the market with advertising but they turnout to be rogues.

PLEASE SAVE YOURSELF A HEARTACHE AND STRESS AND DO NOT GO WITH PINEAPPLE!!!!! STAY AWAY!!! PLEASEEE!!!!

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply30 Oct 2025, 14:07
Official
Hi Malcom

We sincerely apologise for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍