LM
Lubabalo M

1 reviews | Active since Feb 2023

22 Nov 2023, 18:34

Some technical issues but an ok company

Sometimes there is a glitch with their online systems. When I changed my payment date, for some odd reason they split the payment for the pro rated in 2, taking the second at a later time I had not planned for.

I also keep getting emails saying my vehicle has not been inspected when it has. It’s fine outside that

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply23 Nov 2023, 07:38
Official
Hi  Lubabalo Mabhenxa👋,
We appreciate you taking the time to leave a review, as your satisfaction is of utmost importance to us. We value your feedback and thank you for bringing certain areas of concern to our attention. Rest assured, we will take your feedback seriously and make the necessary improvements in order to earn a five-star rating from you. If our service meets your expectations, we kindly ask that you reconsider your rating. Thank you once again🙏.