1 reviews | Active since Sept 2016
So, I initially had a fallout, with the company, I must admit that they, really tried to make up for it! Now, my car is a 2016 model, but it is in mint, condition! I took out the policy, ESPECIALLY FOR A SCRATCH, DENT POLICY! So, I will not bore you with
So, I initially had a fallout, with the company, I must admit that they, really tried to make up for it! Now, my car is a 2016 model, but it is in mint, condition! I took out the policy, ESPECIALLY FOR A SCRATCH, DENT POLICY! So, I will not bore you with the nitty gritties, but we had an incident where my partner, (who is the approved driver), pulled the car into the garage, and just slightly dented the, left front fender of the car. Now, I have mentioned, that I thought, the POLICY was a scratch & dent, coverage. I, contacted the company &, explained to them, what happened in great detail! Still, NOBODY HELPED ME UNDERSTAND, THAT IT IS NOT A SCRATCH &, DENT *ONLY* POLICY! Long story short, they would ONLY GIVE ME A, SINGLE DIME IF MY CAR IS A TOTAL WRITE OFF! I, would not recommend this company, at all!
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
