So Help me GOD....Leave Pineapple Insurance

What a horrible experience I am STILL having with Pineapple Insurance. I had a car accident 27 April 2022 and today is 8 July 2022 and I still do not have a car and the Pineapple insurance has stopped answering my emails on their chat function. It took over over a week for the assessor to come see the car. and authorization only came on the 13 May 2022. TWO WEEKS after the accident. The car went to the panel beater. the initial claim approved was R58000 and then I have heard nothing from the insurer since then. I kept call the panel beater weekly and at some point went in person and the said they found additional damage and had to ask the insurance for more fund, the new claim is approx R110000. This is more than 30% value of the car and close to 50% of retail value. These insurance did not inform me of these changes, and i have sent the emails and have received no responses except that we will call you and no of that has happened. Panel beater informed me yesterday 7 July 2022. that they are struggling with parts and that 2 weeks after arrival of the last part required (ETA date of arrival 18/08/2022) I will have the car about 2 weeks after that. 1 SEPTEMBER 2022 as an estimate. 19 WEEKS AFTER THE ACCIDENT WITH NO CAR AND LOSS OF INCOME. (almost 5 months) I'm disgusted. I WANT OUT NOW