So far horrible.. th...

So far horrible.. there’s no direct correspondence to get in touch with any consultant You use the chat box on the app, but still, you use the WhatsApp chat box, still the same Only 3 days later I am informed that the consultant that was supposed to be attending to me is unavailable If someone is unavailable, then it would be good for those clients to be handed over to another consultant but I had to keep on trying to get a hold of them to a point where the tone had to change just for an enquiry that didn’t take 2 minutes on a call to be responded to The consultant that assisted me didn’t have an issue, I am just not pleased with how it’s structured in terms of correspondence…