IM
Ignatius M
1 reviews | Active since Aug 2018
01 Dec 2020, 15:12
SHOCKED!!!!!
Waiting for almost two weeks for a claim payment to be made. Always being told they sourcing the POP even though the cash is not in my account, what ******* service, I've missed out of Black Friday sales to replace my phone because of this incompetence
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Pineapple Insurance's replyOfficial
01 Dec 2020, 15:24Hi Ignatius,
We want to apologise for the exceptionally poor service.
We are looking into why the amount has not been paid and will get back to you as soon as we have feedback.
Kind Regards,
Pineapple team
We want to apologise for the exceptionally poor service.
We are looking into why the amount has not been paid and will get back to you as soon as we have feedback.
Kind Regards,
Pineapple team
Pineapple Insurance's reply01 Dec 2020, 15:24
Official
Hi Ignatius,
We want to apologise for the exceptionally poor service.
We are looking into why the amount has not been paid and will get back to you as soon as we have feedback.
Kind Regards,
Pineapple team
We want to apologise for the exceptionally poor service.
We are looking into why the amount has not been paid and will get back to you as soon as we have feedback.
Kind Regards,
Pineapple team