HC
Heidi C
1 reviews | Active since Feb 2019
20 Apr 2021, 16:38
Service received
A big thank you to Charlotte for jumping in and sorting out my claim in a day after I was struggling for days to get answers from other staff.
Management is welcome to contact me for more details.
Helpful (0)
Replies (3)0
Replies (3)
Pineapple Insurance's replyOfficial
20 Apr 2021, 16:42Hi Heidi
Thanks a lot for the awesome review.
We will be sure to pass it to Charlotte.
PS we are aware of the delay in claims over the past few weeks and we have put a lot of time and effort into fixing it and into preventing it going forward. Thank you for once again bringing this to our attention
Thanks a lot for the awesome review.
We will be sure to pass it to Charlotte.
PS we are aware of the delay in claims over the past few weeks and we have put a lot of time and effort into fixing it and into preventing it going forward. Thank you for once again bringing this to our attention
Pineapple Insurance's reply20 Apr 2021, 16:42
Official
Hi Heidi
Thanks a lot for the awesome review.
We will be sure to pass it to Charlotte.
PS we are aware of the delay in claims over the past few weeks and we have put a lot of time and effort into fixing it and into preventing it going forward. Thank you for once again bringing this to our attention
Thanks a lot for the awesome review.
We will be sure to pass it to Charlotte.
PS we are aware of the delay in claims over the past few weeks and we have put a lot of time and effort into fixing it and into preventing it going forward. Thank you for once again bringing this to our attention
HC
Heidi C's updateReviewer Update
21 Apr 2021, 07:35There are other things that I would like to bring to your attention but in a private manner. I would prefer to discuss it with a manager. Please call me directly
HC
Heidi C's update21 Apr 2021, 07:35
Reviewer Update
There are other things that I would like to bring to your attention but in a private manner. I would prefer to discuss it with a manager. Please call me directly
Pineapple Insurance's replyOfficial
21 Apr 2021, 09:27Hi Heidi
Please will you email info @ pineapple .co.za
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Please will you email info @ pineapple .co.za
{Please just remove the spaces from the email address, they have been inserted as to not be blocked by HelloPeter}
Pineapple Insurance's reply21 Apr 2021, 09:27
Official
Hi Heidi
Please will you email info @ pineapple .co.za
{Please just remove the spaces from the email address, they have been inserted as to not be blocked by HelloPeter}
Please will you email info @ pineapple .co.za
{Please just remove the spaces from the email address, they have been inserted as to not be blocked by HelloPeter}