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Prudence M
1 reviews | Active since Jan 2023
02 Apr 2024, 16:37
Scarm do not use this insurance
I want my car released by pineapple I have been waiting since Thursday till now and an access of R29,300 has to be paid by me how is this even possible. I have been quoted R5000 apon taking the insurance. I want my car back
Helpful (0)
Replies (2)0
Replies (2)
Pineapple Insurance's replyOfficial
02 Apr 2024, 16:53Hi Prudence Molefe👋,
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
Pineapple Insurance's reply02 Apr 2024, 16:53
Official
Hi Prudence Molefe👋,
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Thulile, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
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Prudence M's updateReviewer Update
02 Apr 2024, 19:38It does not matter as you won't refund me my money I have been paying all this month's for the car insurance.
I will never ever allow anyone that I know to be part of your organisation.
I just want my car cancel my cover
I will never ever allow anyone that I know to be part of your organisation.
I just want my car cancel my cover
PM
Prudence M's update02 Apr 2024, 19:38
Reviewer Update
It does not matter as you won't refund me my money I have been paying all this month's for the car insurance.
I will never ever allow anyone that I know to be part of your organisation.
I just want my car cancel my cover
I will never ever allow anyone that I know to be part of your organisation.
I just want my car cancel my cover