****s and *******!!!!

*****'s and ****s! Lie about premiums and then ***** your money!

16 October I request a quote and get quoted R1580 +- and I accept the quote as the person was really friendly. 17th of October I call in to find our what the pro-rata amount will be to which I'm told R1050 +- I then despute this and ask them to cancel the *** Octtover I get an email with policy documents and pro-rata amounts, I dispute it again and tell them to make sure the policy is cancelled, the guy said he has escalated the policy for cancelation as he can see they have given rhe wrong premiums and charged incorrectly. 30 October around 2am I get a notification that pineapple has taken more that R2170 out of my account, to which I try reversing the debit order and I could not ar they put a lock on the debit order. My bank ID not able to assist me either when I went in. I've been calling 3 to 4 time as a day to get a refund and every time I am told I will be called back, till roday the only person to ha e called me back wirh feedback was Gareth and Simphiwe and both said they have requested for a refund. Every call is accompanied with an email every correspondence email from them I have reverted back with a cancelation and yet no policy, not insurance and they stole my money! I was promised my money back before the 31st and it seems this is not the case. Now my debit orders have bounced as they have taken my debit order money, my credit score has been effected, my vehicle is not insured and Pineapple are getting away with theft...

Stay away from these *******!