rejected claim

upon signing up for insurance with pineapple insurance which is done via an app. the app asks many questions and we answer them. no where does it ask if we are on debt review. had the question been asked it would have been answered honestly as you cannot hide that fact. the company rejected my claim on bases that i am on debt review. i pay my premiums every month i have added new things to my insurance and they have accepted the new items they have taken my money. we had an armed ******* at my work place and now that i need to do a claim i am told that my claim is rejected due to my debt review. how is it that companies can rob us people that work so hard just to afford life. if debt review is such a factor in deciding the clients risk , make it a know question make it bold upon application.