RH
Ryan H

1 reviews | Active since Jul 2022

29 Jul 2022, 12:03

Rejected

Claim rejected due to “wear and tear” yesterday . Apple damage report says “due to fall”. The excess amount which would have been 17.5% of the claim amount, In my case that’s R3 325 excess on R19 000 cell phone claim which is the highest I’ve heard of. This item Insured for over a year with Pineapple.

0
Replies (2)
RH
Ryan H's update29 Jul 2022, 12:22
Reviewer Update
pineapple vs Apple.
RH
Ryan H's update29 Jul 2022, 13:17
Reviewer Update
Imagine an insurance that is not contactable, only responds with automatic bot responses even on Hello Peter their response. If and when they choose to contact you but you can’t contact them. I have been without a cell phone for 15 days. 40 mins hold time through IWyze claims department.