AN
Anele N
1 reviews | Active since Sept 2018
16 Sept 2025, 12:03
Refund & voice recordings
It's past 14 days I have not received phone recordings and my money. I would like to know what's going on. Please guys lets not do each other like this.
Helpful (0)
Replies (3)0
Replies (3)
Pineapple Insurance's replyOfficial
16 Sept 2025, 12:04Hi Anele
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply16 Sept 2025, 12:04
Official
Hi Anele
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
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Anele N's updateReviewer Update
16 Sept 2025, 12:31And how much time would that be?
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Anele N's update16 Sept 2025, 12:31
Reviewer Update
And how much time would that be?
AN
Anele N's updateReviewer Update
19 Sept 2025, 10:22I am still waiting for your reply guys
AN
Anele N's update19 Sept 2025, 10:22
Reviewer Update
I am still waiting for your reply guys