Quick to register, hidden costs: unable to cancel.

I app**** for vehicle cover online: Tried to get hold of anyone in order to add building and home content insurance but there's no clear process to contact this company. After several calls to old mutual, speaking to different people and getting zero traction, I started becoming concerned: How much effort will it be to get a claim settled when you cannot even reach the company by phone for new business?!

Shortly after policy registration, Tracker reached out stating I need to pay an additional premium for their device, which cost was not mentioned anywhere leading up to the contract being signed...this opaque additional payment pushed the premium above comparative, higher quality insurance companies...

I advised pineapple that I'm cancelling the vehicle insurance policy, (scheduled to activate later this month,) on the same day I requested it...but a day later, I'm still getting mails from customer retention department, instead of the confirmation of cancellation I requested.

Please, to anyone seeing this: I'm not looking to have a conversation! Just confirm cancellation of this policy and ensure you remove my personal details from your system: I'm not a client!