Protect Your Contact Information!

I contacted Pineapple Insurance for a car insurance quote as I was getting insurance for the first time. After getting my quote through Hippo, Pineapple started calling me nonstop. I told them multiple times—through messages, emails, their chatbot, and even WhatsApp—that I didn’t want more calls, but they kept contacting me. One day, they called me over 20 times!

Their inability to respect my boundaries and communication preferences was staggering. I made it clear that I preferred not to receive calls, but they continued bombarding me with offers to "beat" my current insurance price. Even after I had already gone with another company, they kept trying to win me back. Yes, their price was cheaper by a couple of rand, but the excess I’d have to pay was far higher than what I’m paying with my chosen insurer.

If you’re wondering which company I went with, well, it’s an undressed synonym. They never called me once, and I got everything I needed. I decided not to go with Pineapple because they ignored my request to stop calling.

If they’re this persistent before you even sign up, imagine how often they’d contact you once you're a customer. Pineapple, please stop calling people so much. We live in a time when most of us prefer email or SMS—stick to that and respect when someone says "no.

So Please STOP CONTACTING ME!