bL
burt L
1 reviews | Active since Aug 2011
16 Sept 2026, 10:03
profile remove without permission.
Not even bad services, no service. My profile was completly removed and all details went missing and they made it my problem as they said they couldnt get my debt order from my profile since they couldnt access it. My vehicles and phone was uninsired for almost 3 weeks and I was unaware and they couldnt accomodate me with a double debit. My entire profile is just null on the app.
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Pineapple Insurance's replyOfficial
16 Sept 2026, 10:11Hi burt,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant us some time to thoroughly investigate and escalate the matter regarding your profile and debit order on your behalf to ensure a prompt resolution.
The Pineapple Team 🍍
Pineapple Insurance's reply16 Sept 2026, 10:11
Official
Hi burt,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant us some time to thoroughly investigate and escalate the matter regarding your profile and debit order on your behalf to ensure a prompt resolution.
The Pineapple Team 🍍