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Patie M
1 reviews | Active since Nov 2021
06 Dec 2021, 17:26
Premium issues
You agree on a certain premium and they will try to deduct more. I asked them to rectify and confirm the premium and l have been waiting for almost a week. Not happy at all
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Replies (1)
Pineapple Insurance's replyOfficial
07 Dec 2021, 09:12Hi Patie
Thank you so much for bringing this to our attention.
We are really embarrassed by your experience and we will be investigating what happened.
In the mean time one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Marnus
CEO @ Pineapple
Thank you so much for bringing this to our attention.
We are really embarrassed by your experience and we will be investigating what happened.
In the mean time one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Marnus
CEO @ Pineapple
Best regards,
Pineapple Insurance's reply07 Dec 2021, 09:12
Official
Hi Patie
Thank you so much for bringing this to our attention.
We are really embarrassed by your experience and we will be investigating what happened.
In the mean time one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Marnus
CEO @ Pineapple
Thank you so much for bringing this to our attention.
We are really embarrassed by your experience and we will be investigating what happened.
In the mean time one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Marnus
CEO @ Pineapple
Best regards,