PS
Paul S
1 reviews | Active since Jan 2022
28 Nov 2025, 10:10
Premium *******
Terrible experience with this company. Difficult to deal with. You cannot cancel your insurance. Keep taking off the debit order. they are a *******. Buyer beware
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Replies (2)0
Replies (2)
Pineapple Insurance's replyOfficial
28 Nov 2025, 10:14Hi Paul
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply28 Nov 2025, 10:14
Official
Hi Paul
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
PS
Paul S's updateReviewer Update
28 Nov 2025, 11:08Predictably - Pineapple did nothing. Just a response above to give the illusion that they care. Seems to me the majority of reviews here on Hello Peter are **** or paid for.
PS
Paul S's update28 Nov 2025, 11:08
Reviewer Update
Predictably - Pineapple did nothing. Just a response above to give the illusion that they care. Seems to me the majority of reviews here on Hello Peter are **** or paid for.