Poor Service from Pineapple Insurance

We wanted to change our Insurance to Pineapple Insurance. I have been waiting on them to get back to us on are we insured by now or not . I received a whatsapp stateting the pre-inspection is approved, then I had to keep going back and forth to get an answer on our second vehicle. Then they send another message the canopies is not specified after we told the agent both vehicles has canopies we also send them 360 videos and photos. I am cancelling the debit order for Pineapple today. Please take our details off you system and forget we ever contacted Pineapple Insurance. If they can not even follow through on signing us up properly how will you ever manage our claims.