CK
Carmen K

1 reviews | Active since Apr 2015

08 Aug 2022, 13:01

POOR SERVICE

Awful and poor service - I tried to claim for a damage phone whereby they want me to provide them with a quote. My experiences from other insurance companies is that collect the phone and send it for assessment. I will never ever recommend them to anybody. I even called the number they provided and was told I'm in the wrong dept. I must call back when I did I was put on hold for 2 minutes.. I actually want to rate them a zero and not a 1😡😡😡😡😡😡

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Replies (1)
CK
Carmen K's update26 Aug 2022, 13:33
Reviewer Update
Thank you Charlotte of Pineapple insurance for assisting me in sorting out my claim.. It seems there was a misunderstanding with regards to my claim.