ZP
Zikhona P
1 reviews | Active since Aug 2016
29 Feb 2024, 20:09
Poor customer service and no structure what so ever🤯
I joined pineapple 3months ago, because of the drive less benefit. In January 2024 I drove less than 300km, which meant I should be credited my 30%of the premium back. Today is the 29/02/2024 and still no credit in my account. The agents keeps on selling a dream, they reply late, with no concrete explanation. I want my money back .
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Pineapple Insurance's replyOfficial
01 Mar 2024, 08:49Hi Zikhona potelwa👋,
Thank you for bringing this to our attention. Please note that upon checking the system, your refund was approved and you can expect it in a couple of days. We apologize for the delay in paying the refund💔.
Thank you for bringing this to our attention. Please note that upon checking the system, your refund was approved and you can expect it in a couple of days. We apologize for the delay in paying the refund💔.
Pineapple Insurance's reply01 Mar 2024, 08:49
Official
Hi Zikhona potelwa👋,
Thank you for bringing this to our attention. Please note that upon checking the system, your refund was approved and you can expect it in a couple of days. We apologize for the delay in paying the refund💔.
Thank you for bringing this to our attention. Please note that upon checking the system, your refund was approved and you can expect it in a couple of days. We apologize for the delay in paying the refund💔.