Poor communication, no sense of urgency, unreliable claims handlers.

Horrible experience dealing with their claims agents when I requested for further clarification and assistance after repairs were done. Spent over 4 weeks trying to get my issues resolved and each time I was sent to a different agent and they would promise to come back with a response and then just go silent until I had to call in a ask for updates. I didn’t receive any help from them at all. They sent me to a very low rated repair center in Rivonia and my car came back with issues it didn’t have before taking it in. Their workmanship is very poor. There were half done jobs when reassembling was done.