SS
Sonia S
1 reviews | Active since Sept 2015
26 Jan 2021, 08:20
Policy
I took out a car insurance policy with Pineapple since September 2020. Today I’m trying to claim for an emergency as I have locked my car keys in the car. Only to find out that they can’t trace my policy. From changing from my previous insurance to them. A big inconvenience. I need this to be sorted today as I am stuck in a public place
Helpful (0)
Replies (1)0
Replies (1)
Pineapple Insurance's replyOfficial
26 Jan 2021, 08:26Hi Sonia!
So sorry to hear about your experience.
Thanks a lot for bringing this to our attention. This is really embarrassing. We will investigate this as a matter of priority and get this sorted asap.
Apologies again for your initial experience, but I am sure we will turn it around.
Kind regards
So sorry to hear about your experience.
Thanks a lot for bringing this to our attention. This is really embarrassing. We will investigate this as a matter of priority and get this sorted asap.
Apologies again for your initial experience, but I am sure we will turn it around.
Kind regards
Pineapple Insurance's reply26 Jan 2021, 08:26
Official
Hi Sonia!
So sorry to hear about your experience.
Thanks a lot for bringing this to our attention. This is really embarrassing. We will investigate this as a matter of priority and get this sorted asap.
Apologies again for your initial experience, but I am sure we will turn it around.
Kind regards
So sorry to hear about your experience.
Thanks a lot for bringing this to our attention. This is really embarrassing. We will investigate this as a matter of priority and get this sorted asap.
Apologies again for your initial experience, but I am sure we will turn it around.
Kind regards