Please help! Pineapple.

Item: Pineapple Insurance
Rating: 1
Author: Krisjan B

I need urgent help please. My car hire was apparently extended last week, however, Avis called me and according to them the car hire was never extended. I cannot get through to the iWyze helpline without the call dropping, and I don't get replies when I send emails or messages on the App to Pineapple.

I am hoping that someone at Pineapple will read this early enough to help me get the car hire issue resolved.

Helpful (0)

Replies (3)

Pineapple Insurance's replyOfficial

31 May 2022, 14:00

Hi Krisjan,

We are really embarrassed by your experience.

In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.

Kind regards
Pineapple team 🍍

Best regards,

Pineapple Insurance's reply31 May 2022, 14:00

Official

Hi Krisjan,

We are really embarrassed by your experience.

In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.

Kind regards
Pineapple team 🍍

Best regards,

Krisjan B's updateReviewer Update

31 May 2022, 15:10

Thank you! My car hire was sorted out.

Krisjan B's update31 May 2022, 15:10

Reviewer Update

Thank you! My car hire was sorted out.

Pineapple Insurance's replyOfficial

01 Jun 2022, 16:55

Hi Krisjan, 👋

We are really embarrassed by your experience.

In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.

Kind regards
Pineapple team 🍍

Best regards,

Pineapple Insurance's reply01 Jun 2022, 16:55

Official

Best regards,

Please help! Pineapple.

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