N
Natasha
1 reviews | Active since Apr 2026
28 Apr 2026, 13:57
Pineapple your service is absolutely disgusting
Pineapple your service is absolutely disgusting. I’ve been on the side of the road for 5 hours after calls after calls and WhatsApps (which is useless) nobody here to assist me or help. Happy to take my money but absolutely no service!!!
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Replies (1)
Pineapple Insurance's replyOfficial
28 Apr 2026, 14:05Hi Natasha
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply28 Apr 2026, 14:05
Official
Hi Natasha
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍