Pineapple the worst insurer in South Africa.

Pineapple the worst insurer in South Africa.

I currently have an ongoing claim, Claim has been authorized, However lack of communication is pathetic! Stacy Goliath Claims handler is the worst!!! She does not know how to communicate with clients, Finds it acceptable to ignore emails and wont respond to you for days, Also has no experience in handling claims as she provides incorrect advise, Seems to have no knowledge off general claims procedures!! Management in this company will also ignore your requests of escalation!!