AJ
Armand J
1 reviews | Active since Jun 2025
11 Jun 2025, 16:33
Pineapple Struggles - Cancellation of Car Insurance on the APP?
Read the FAQ’s on how to cancel your policy. App does not allow it. Trying to get hold of someone. Doesn’t work. Actually got put through to Old Mutual themselves. Website doesn’t work.
Hopefully someone from Pineapple sees this & contacts me. Just want to cancel my insurance
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Pineapple Insurance's replyOfficial
11 Jun 2025, 17:40Hi Armand Joubert👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:
Pineapple Insurance's reply11 Jun 2025, 17:40
Official
Hi Armand Joubert👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple: