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Alina D
1 reviews | Active since Jul 2021
04 Aug 2023, 02:51
Pineapple shouldn’t be on the market
Not even one star. It’s been one month my claim is not approved! They asked why I didn’t die in the accident. They shouldn’t be on the market. What a horrible experience. They created so much stress for me. I ve done everything that’s requested from my side. Next step I will go to court.
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Pineapple Insurance's replyOfficial
04 Aug 2023, 08:58Good day Alina, my name is Austin I deal with the complaints at Pineapple Insurance, I am very sorry for your experience this is not the level of service we promise to our customers, thank you for bringing this to my attention I will be looking into this matter and will provide feedback, Thank you again for patience.
Pineapple Insurance's reply04 Aug 2023, 08:58
Official
Good day Alina, my name is Austin I deal with the complaints at Pineapple Insurance, I am very sorry for your experience this is not the level of service we promise to our customers, thank you for bringing this to my attention I will be looking into this matter and will provide feedback, Thank you again for patience.