Pineapple - questionable ethics on quotation and contravention of POPIA act

I received a telephonic quotation from Pineapple, which I accepted telephonically. When I received the email with the policy document, the premium was R 200ish more than the telephonic quote which was accepted. The first notice from them indicated my daughter as the primary driver and that she lives in East London. Then the policy document was received which reflected my husband as the driver and that the car was registered to be used in Cape Town

I phoned to ask what was going on. It was fixed, however, the quote then jumped by a further R 400! R 600 more than the original quote on the phone. This is not ethical. Had I not been astute I would have been misled

On complaining to PIneapple I was assured telephonically and by email that the recordings would be listed to and that they would revert. That was almost a week ago and of course I haven't heard a peep. Obviously I cancelled immediately. The ethics of this company are dubious and if admin is so poor with first interaction, I would hate to know what it will be like when making a claim

Then the shock of all shocks - I started getting calls from a car tracking company -6 of them in total. Where did they get my details? from Pineapple they disclosed. This manifests my impression of low ethics - POPIA act - what's that?

It would take a lot of first account convincing to make me ever change my view of this company. Perhaps all your short cuts per your ads are also extended to not wasting resources in contacting clients when premiums change or returning calls per commitments.