TK
Tiaan K

1 reviews | Active since Aug 2020

04 Apr 2025, 08:45

Pineapple Promises

Promises from here to there, until you agree. Evan Kruger phoned me 5 times a day until I agreed, now-for 2 days straight I cannot get hold of him. Great service (more lack of it). The promises he made and the policy scedule he sent does not correspond. Let's see, maybe he'll call after this???

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply04 Apr 2025, 08:56
Official
Hi Tiaan

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍


Best regards,