mB
michael B

1 reviews | Active since Sept 2021

16 Mar 2022, 11:20

Pineapple processed my claim with 4 weeks thanks to the exceptional service from Fikile

When I got involved in a car accident I was devastated. I wasn't even sure how my insurance company would handle this. After logging my claim I was fortunate enough to be assigned Fikile as my claims agent. Fikile explained with empathy what the next steps would be as she confidently guided me through the claims process. I was especially impressed by her level of professionalism and the dedication she has towards her clients. Personally, I think she is an exceptional claims agent and deserves a promotion.

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply16 Mar 2022, 11:32
Official
 Hi Michael👋

Thank you so much for the awesome review. We really do appreciate it. 🙂

Kind regards, 
The Pineapple Team 🍍