PR
Pragasen R
1 reviews | Active since Jul 2020
28 Oct 2025, 08:52
Pineapple One Of The Worst Vehicle Insurer
Pineapple seems to be one of the worst vehicle insurance to have. When u have a claim u are allocated an handler, no one else seems to know or assist other than the handler. My vehicle was a write off. I havent had a claim in the pass 10yrs. 17 days has gone by and im stil awaiting for my claim to be processed and paid out. I would personally not advise anyone to consider using pineapple and if u are, my advice is try and look for another insurer.
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Replies (1)Pineapple Insurance's replyOfficial
28 Oct 2025, 08:56Hi Pragasen
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply28 Oct 2025, 08:56
Official
Hi Pragasen
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
