1 reviews | Active since Oct 2016

18 Feb 2025, 15:47

Pineapple lies

cli3nt of them for 1 year, now premiums went up with more then 200, cancel them i was told that i should give them 30 day notice which was not what we agreed upon, i got another insurance same benefits, which is 700 cheaper, cancel pinapple with immediate effect now i cant even get a pro rata amount back, they initiality told me cancel at anytime, never had a claim(prwmium was 2300 for mk8 gti new, new lremium 2500 when cacncelled premium in now 2010 which does not make sense, please people stay away from liers

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply18 Feb 2025, 16:59
Official
Hi Sita 

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍