FU
Faith U
1 reviews | Active since Jun 2026
15 Sept 2026, 09:30
Pineapple is horrible
This is the fourth review I am posting on Pineapple. It is almost 3 weeks and Pineapple has not bothered to give me any feedback. Not here, not their complaints departments, not their panel beater, not on their WhatsApp. I have lost so much due to this.
Pineapple you can keep your feedback and your panel beater can keep the car, I have already missed out on time I will never get back and trips I will never ever be able to make. I hope you ar eproud of yourselves for not giving a **** about your customers and adding more frustration to people dealing with mental illness. You can mail your response to my grave, thank you for sending me there
Helpful (0)
Replies (1)0
Replies (1)Pineapple Insurance's replyOfficial
15 Sept 2026, 09:41Hi Faith,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant us some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Pineapple Team 🍍
Pineapple Insurance's reply15 Sept 2026, 09:41
Official
Hi Faith,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant us some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Pineapple Team 🍍
