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Neel N
1 reviews | Active since Mar 2009
28 May 2024, 13:52
Pineapple is a rotten fruit
Dear Pineapple I took my complaint to the ombudsman, I was told someone would contact me from your offices. Still nothing.
Helpful (0)
Replies (3)0
Replies (3)
Pineapple Insurance's replyOfficial
28 May 2024, 14:14Hi Neel
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
Pineapple Insurance's reply28 May 2024, 14:14
Official
Hi Neel
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
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Neel N's updateReviewer Update
28 May 2024, 20:23Hi Isago, this is the exact same reply I received 2 weeks ago. And nothing happened since.
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Neel N's update28 May 2024, 20:23
Reviewer Update
Hi Isago, this is the exact same reply I received 2 weeks ago. And nothing happened since.
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Neel N's updateReviewer Update
28 May 2024, 20:23So clearly this is the standards people must get used too
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Neel N's update28 May 2024, 20:23
Reviewer Update
So clearly this is the standards people must get used too