Pineapple is a real ****

I took this car insurance with Pineapple, because I am not driving a lot, they advised me to take a drive less options so that I can benefit for a monthly 30% discount. I was advised to install telematics from Tracker to monitor kilometres travelled per month. I really struggled to get this 30% discount, as they were telling me that there is a problem with their system of calculating kms per months. So I could not get the discount as per our agreement, then when I was about to cancel, I was then advised that if I cancel I will have to pay tracker since the unit installed will not be beneficial to them. But told them that it’s not that I want to cancel, but they are forcing me to cancel since they could not stick to what we agreed on. I struggle for 5 months up until I cancel the contract. Now tracker wants their money for the unit installed in my cars. This **** must be noted by others so that they don’t fall on the same trap that I fell into.

What also puzzled me is when I needed a jump start, I had to wait for the whole day, as you cannot call them, but sending a message so that they can call you back. This was a final nail in the coffin.

I will appreciate if they can pay me back my 30% discounts and deal with my legal battle with Tracker, because I never wanted to cancel but they forced me to cancel by not following what we have agreed on in terms of the contract.