KK
Kone K
1 reviews | Active since Apr 2023
30 Jun 2025, 10:40
Pineapple is a bunch of ******* and ****mers
This is the worst insurance company I have had to deal with. They are difficult to get hold of but will try to reach out only because you want to cancel. I cancelled my policy on the 30th June but they still want to deduct my money on the 1st July??
Helpful (0)
Replies (1)0
Replies (1)
Pineapple Insurance's replyOfficial
30 Jun 2025, 10:52Hi Kone Makhadi👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
Pineapple Insurance's reply30 Jun 2025, 10:52
Official
Hi Kone Makhadi👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍