LT
Lungelo T

1 reviews | Active since Dec 2023

04 Dec 2023, 19:11

Pineapple insurance worst service.

Pineapple’s service is worst, they hardly respond to emails and to make it even more worse is that they do not have a customer care number to contact them, you have to wait for them to call which they never do. It is almost a month now I submitted my claim with no response nor any update.

0
Replies (2)
LT
Lungelo T's update05 Dec 2023, 16:49
Reviewer Update
I would love to share my experience again after an excellent treatment I received from Thulile Ntwasa, she assisted me with what I needed and further provided me with a number that I can use to contact them, with this kind of efficiency they might retain me as a customer.
Pineapple Insurance
Pineapple Insurance's reply05 Dec 2023, 16:50
Official
Hi Lungelo👋,

Please write a new review to share your experience🙏