ES
Emmanuel S

1 reviews | Active since Jun 2019

29 Jul 2020, 10:49

Pineapple insurance worst insurer!!!!!

I have text send Emails and requested assistance! Artificial intelligence is a waste of time!!! Really I’m almost on the verge of losing hope!! I tried to claim with the there is Natasha and Tshepo who are responsible for disputes I have received 0% assistance!! Poor service!!!!!

0
Replies (4)
Pineapple Insurance
Pineapple Insurance's reply29 Jul 2020, 10:51
Official
Hi Emmanuel,

I am so sorry to hear of your poor experience. We will strive to rectify this.

Please provide me your full name so we can look into the matter and reach out to you.

Kind regards,
Pineapple Team
ES
Emmanuel S's update29 Jul 2020, 10:55
Reviewer Update
Hi my name is Emmanuel Selekane direct number is *** Email is ***
ES
Emmanuel S's update29 Jul 2020, 16:20
Reviewer Update
Hi there I have sent correspondence please assist.
Please revert with feedback
Email address was sent:
Pineapple Insurance
Pineapple Insurance's reply29 Jul 2020, 16:57
Official
Hi Emmanuel,

I see our claims team has been in touch.

We have also pinged them to please prioritize your chat and they should get back to you today or first thing in the morning.

Once again we apologize for the inconvenience here.

Kind regards,
Pineapple Team