Pineapple Insurance Voucher.

The claiming process is easy and fine. The problem is when decisions are being made without your consent and some how they affect you. The lady who was helping me is not communicating anything, and the other thing is that pineapple insurance contact you via app not calls so if you spent 100years without logging into your app, you won't be getting any messages.

I was told that I need to pay excess fee of R1225 at cellucity to replace my phone, as I was about to pay they canceled my order and issued the Voucher which doesn't buy anywhere including Cellucity now all the stores that allows for voucher purchases don't have the phone that I wanted to buy at cellucity as per initial agreement, I'm not sure what will I do with the voucher buy something else maybe but I need a phone.