SM
Sarifa M
1 reviews | Active since Feb 2019
04 Aug 2025, 21:52
Pineapple Insurance trying some tricks now ?
I don’t know why all of a sudden my car insurance policy is now reflecting on my credit profile . I have had this policy for over 7 months now and it only appeared now in August and reflecting as if I have not been paying my insurance . Can this be removed on my credit report please as I don’t even know why it has to be there . You can’t be messing up with my credit profile like this and I have never missed even one payment. Please get this sorted immediately else I’m cancelling my policy
Helpful (0)
Replies (2)0
Replies (2)
Pineapple Insurance's replyOfficial
05 Aug 2025, 07:45Hi Sarifa
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply05 Aug 2025, 07:45
Official
Hi Sarifa
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
SM
Sarifa M's updateReviewer Update
05 Aug 2025, 19:39Good Day , will hear from you when everything is in order
SM
Sarifa M's update05 Aug 2025, 19:39
Reviewer Update
Good Day , will hear from you when everything is in order