Pineapple insurance, stay away

Good day

I am not at all impressed by the way in which you conduct business and am seriously considering lodging a formal complaint with the Ombudsman and also report your business on Hello Peter .

Summary of events: 1.I complete request online 2 On Monday I received a phone call from one of your agents , and we then went through the process 3. He then quoted an amount of R 452.84.as monthly premium and advise on debit order date and that I need to confirm on my Banking app 4. I then received the contract and to my amazement saw that the premium and also the Debit order were for R 636.00 5. I did not authorise the Debit Order and also immediately send an email to cancel everything as I did not want to proceed. 6. I also confirmed this on the WhatsApp . 7. I did not proceed with the vehicle inspection or anything 8. On email I subsequently confirmed various times that I am cancelling. 9. To my utmost suprise I received an SMS this morning re a debit order to be deducted from my account 10. I then tried to phone on various numbers,but could not reach you guys 11. Eventually I got a phone number from Miway 12. I did phone and in no uncertain terms made known my frustrations with your institution

THEREFORE MY INSTRUCTIONS ARE : 1. CANCEL EVERYTHING 2. NO AUTHORISATION GIVEN TO DEBIT my bank account 3. CONFIRMATION TO BE RECEIVED BEFORE CLOSe OF BUSINESS TODAY otherwise going to report to Ombudsman and on HEllo Peter

Yours faithfully

ignatius.delport

DIJ Delport I AM STILL WAITING,😠🤬