DG
Dino G
1 reviews | Active since Mar 2022
21 Oct 2024, 09:35
Pineapple Insurance keeps calling after I have told them I am not interested.
I have been getting calls from this insurer non-stop offering their services.
I have said that I am not interested as I am happy with my current insurer.
It is ridiculous that they continue to call after I have told them I am not interested, this is surely in violation of the POPI act.
Very frustrated that this company continues to call me even though I have clearly expressed that I am not interested in using their services.
Helpful (0)
Replies (3)0
Replies (3)
Pineapple Insurance's replyOfficial
21 Oct 2024, 09:40Hi Dino
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
Pineapple Insurance's reply21 Oct 2024, 09:40
Official
Hi Dino
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
DG
Dino G's updateReviewer Update
21 Oct 2024, 15:04Hi there.
I do have 2 numbers.
My business line - ***
My personal line - ***
I will forward this via email as well.
I do have 2 numbers.
My business line - ***
My personal line - ***
I will forward this via email as well.
DG
Dino G's update21 Oct 2024, 15:04
Reviewer Update
Hi there.
I do have 2 numbers.
My business line - ***
My personal line - ***
I will forward this via email as well.
I do have 2 numbers.
My business line - ***
My personal line - ***
I will forward this via email as well.
DG
Dino G's updateReviewer Update
25 Oct 2024, 11:18Good morning.
I've sent the email as requested and have still not heard back from you yet.
I've sent the email as requested and have still not heard back from you yet.
DG
Dino G's update25 Oct 2024, 11:18
Reviewer Update
Good morning.
I've sent the email as requested and have still not heard back from you yet.
I've sent the email as requested and have still not heard back from you yet.