1 reviews | Active since Jul 2023
Pineapple Insurance is nothing but a waste of money and a ****!!
A formal and very upsetting complaint against Pineapple Insurance - it's inexpensive but very ineffective.
Last week, I was at a 4 way stop where the electricity was out. Each side took their turn & a young female driver who was be under the influence with evidence of an open and half drank alcohol bottle in the drivers door and the smell of alcohol on her breath went across the road, as she continued we took off however for some unknown reason she hit dead brake in the middle of the road causing me to hit into the rear of her car. The car I was in an accident with is the only car I have in my possession it's a means for my entire family to get around.
I exchanged details & reported the accident immediately at the police station, and returned home. A day later I reached out to Pineapple insurance which is the insurance company of the young woman. The representative out right stated that they do not cover any third party claims and will not pay for any of the damage to my vehicle. The insurance company picks and chooses what they want to cover while you pay a monthly fee for nothing. The young woman who again was under the influence gets her car fixed and moves on with her life whilst I struggle and scramble because her insurance company is a ****!! She has stated that she will not claim from her insurance and threatens my son who was the driver with arrest and yet she was driving drunk. It's out right disgusting that the company has their customers paying and when it's time for you to cover accident costs they shy away and it will still have to come out of your pocket that's what pineapple insurance does, a big HOAX!
We acknowledge your frustration and sincerely apologize for any inconvenience caused by our client. It is important to clarify that we have never stated that we do not cover third-party damages. Our representative informed you that the client must submit a claim, which we will then handle accordingly. We cannot be held responsible for our client's actions. If the client refuses to submit a claim or repair your vehicle, you have the option to seek legal action against the client. Unfortunately, we cannot compel the client to file a claim, and as no such claim has been submitted, we are obligated to follow specific procedures. We recommend pursuing legal action against the client to ensure compensation for your damages. We apologize for any inconvenience this situation has caused.
We acknowledge your frustration and sincerely apologize for any inconvenience caused by our client. It is important to clarify that we have never stated that we do not cover third-party damages. Our representative informed you that the client must submit a claim, which we will then handle accordingly. We cannot be held responsible for our client's actions. If the client refuses to submit a claim or repair your vehicle, you have the option to seek legal action against the client. Unfortunately, we cannot compel the client to file a claim, and as no such claim has been submitted, we are obligated to follow specific procedures. We recommend pursuing legal action against the client to ensure compensation for your damages. We apologize for any inconvenience this situation has caused.