PINEAPPLE INSURANCE is designed to lock you in - BEWARE!!!

Pineapple Insurance markets itself as a high-tech, customer-centric company, but my experience has been far from that. Their sales team is unresponsive and often hangs up or provides no helpful information. The sales contact number is the only way to reach them, as their other communication channels are ineffective. For instance, their WhatsApp service is slow, and responses are rare. Their app, which they boast about, works poorly, and their retention department is similarly unresponsive. It’s difficult to cancel policies or get any meaningful help. Despite written requests, there’s no action taken, and the system seems designed to keep you locked in while continuing to deduct payments. For anyone considering insurance, it’s worth paying a bit more elsewhere to avoid the hassles of Pineapple Insurance. The CEO should be embarrassed by the state of this company.