AH
Abdul H
1 reviews | Active since Oct 2025
11 Nov 2025, 09:01
Pineapple Insurance is an absolute nightmare, canceled Insurance, paid premium for November but my bank account thus far has been debited thrice every 3rd day debited, consultants at Pineapple are of no help at all , they say all the correct words tha
Pineapple Insurance is an absolute nightmare, canceled Insurance, paid premium for November but my bank account thus far has been debited thrice every 3rd day debited, consultants at Pineapple are of no help at all , they say all the correct words that client wants to hear but departments have no follow up procedures in place . No sir you have paid not sure why they keep on debiting your account, we have canceled your insurance, can assure you your account will not be debited, ****S
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Replies (1)Pineapple Insurance's replyOfficial
11 Nov 2025, 09:05Hi Abdul
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply11 Nov 2025, 09:05
Official
Hi Abdul
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
