1 reviews | Active since Feb 2020
PINEAPPLE INSURANCE IS A **** WORST INSURANCE EVER!!
Pineapple insurance is the worst insurance to ever exist, they have the most terrible customer service. It’s going to be a month now since I made the hail claim and up to date I haven’t received any feedback on what’s going on or who will be handling my claim. I’m the one who constantly have to call and ask and on top of that my pineapple app is not working and I reported it to the 4 months ago and also the app is not working so every time I have to use my airtime to get feedback. If you want headache and stress pineapple insurance is the way, getting *********** insurance then pineapple is the insurance, they lack all the customer service you could think of, when I call for feedback I was told the person handling my claim has resigned like what a joke is this insurance. STAY AWAY FROM PINEAPPLE INSURANCE THEY ARE ****!!!
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
