AS
Alan S
1 reviews | Active since May 2024
02 Sept 2026, 10:11
PINEAPPLE INSURANCE INCOMPETENCE...!!!
I had insurance with Pineapple, and then my vehicle got ****** 21 Aril 2026.
Pineapple paid out the claim, but still premiums are going off from my account...!!! Absolute NON-PROFESSIONAL entity.......
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Pineapple Insurance's replyOfficial
02 Sept 2026, 10:11Hi Alan,
We sincerely apologize for the frustration you have encountered regarding the continued debit orders after your vehicle claim was paid out, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant us some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Pineapple Team 🍍
Pineapple Insurance's reply02 Sept 2026, 10:11
Official
Hi Alan,
We sincerely apologize for the frustration you have encountered regarding the continued debit orders after your vehicle claim was paid out, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant us some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Pineapple Team 🍍